I have my "master" license?!? But no account, I guess. I have my 1password on my computer and devices and somehow I have it on my wife's computer and her devices (this would be the last time I spent HOURS trying to do this because you won't offer a 10 minute phone support option) - and she has her own "vault" (which means her own set of UNs and PWs, right?).
I am now trying, again, to get it on her new computer. I need step-by-step help (the kind you can get from almost any other tech company over the phone!!) but I guess I'm reduced to a "forum" style back n forth.
I have already downloaded 1password to her new PC (windows 10 - but everything else we use is mac), but seem to only be able to open it with my password (not hers, which I need) and can't find any 'sync' options for her vault - i don't want or need my vault on her computer.
Again, i'm familiar enough with tech support to know that this would not take 30 minutes on the phone (probably not even 20), but I guess I'm reduced to spending the hours here
I know you are not responsible for the lack of efficient and customer friendly phone options (are you?), so I'm not angry with you - just angry. Hope you will not take my 'tone' personally.
[removed by staff] (feel free to give me a call...
PLEASE give me a call)
1Password Version: 6.0.2
Extension Version: I use different browsers
OS Version: windows 10
Sync Type: dropbox
Referrer: forum-search:I can't seem to transfer my "license" (not account?!?) to my wife's new computer and sync her vault?