My son got a frozen message on his 1password app on his iPhone. The message told me to contact the family administrator (me) to re-activate his account. However when I logged into the admin centre and checked his account, it said that it was active, and had last been accessed on 5th September 2016. None of the other family members are having a problem, so how do I re-activate his account?
1Password Version: 6.4.4.
Extension Version: Not Provided
OS Version: iOS 9.3
Sync Type: 1password