Subscription Service - Free for 6 months

I've used 1Password for many years on Windows desktop and iOS. So my wife could use 1Password as well on her iOS device, I signed up for your new subscription service (Families Plan - Annual) on August 21st. I signed up before September 21st to take advantage of your "Free for 6 Months" promotion. The problem: Why was I charged $59.85 on September 20th if its free for the first six months?

Thank you for making such a useful product.


1Password Version: 4.6.0.604
Extension Version: 4.5.9.90 (Chrome)
OS Version: Windows 7 64bit
Sync Type: Dropbox

Comments

  • BenBen AWS Team

    Team Member

    Hi @myoohoo,

    Welcome to the forums! I'm sorry for any confusion.

    if its free for the first six months?

    The 6 month promotion applies to individual 1Password accounts, not 1Password Families or 1Password Teams. The latter two each come with 30 days free.

    (from our blog post announcing the availability of individual accounts: https://blog.agilebits.com/2016/08/03/new-1password-hosted-service/ )

    Thank you for making such a useful product.

    You're most welcome! Thank you for the kind words!

This discussion has been closed.