chrome plugin

cartwrighteouscartwrighteous ✭
in 1Password 4 for Windows

i have a new windows laptop.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • cartwrighteouscartwrighteous ✭

    I installed the Chrome plugin and nothing happens when I click on the browser icon. I am signed into 1Password

  • GregGreg

    Team Member

    Hi there @cartwrighteous,

    Welcome to the forums! Let's try to find out what is going on. :) Could you please elaborate:

    • Is your new laptop running Windows 7 or Windows 10?
    • Are you using 1Password 4 or 1Password 6 beta?
    • Do you have any kind of anti-virus software installed?

    Once we know this info, it will be easier for us to diagnose why the browser extension doesn't work. Thanks in advance!

    ++
    Greg 8-)

  • cartwrighteouscartwrighteous ✭

    There must have been a "Restart" required that never prompted. When I turned my computer on this morning a browser tab opened saying the extension is ready to go. Looks like everything is a go.

    Thanks for reaching out, Greg.

  • GregGreg

    Team Member

    No worries, @cartwrighteous! I am happy to hear you've got everything sorted out! :)
    If there is anything else we can assist you with, don't be shy and contact us any time, we are here for you.

    Enjoy 1Password!

    ++
    Greg

This discussion has been closed.