CTRL+\ fails to auto fill if I have multiple accounts for a website after the latest 6.0.239 [Fixed]

Viswa2503Viswa2503
edited September 2016 in Windows Beta

CTRL+\ auto fill in Chrome Browser was working fine until my last installed version (6.0.227), Today when I installed 6.0.239, CTRL+\ fails to auto fill if I have multiple accounts for a website. However, it works fine on websites where I dont have multiple accounts.
So, now when I user CTRL+\, the mini 1 password window flickers and 'Routed to op://show.' is logged as shown below.

2016-09-28T13:44:35 Ctrl+\ is used to fill in chrome browser.
2016-09-28T13:44:35 Ctrl+\ is used to fill in chrome browser.
2016-09-28T13:44:39 External command: op://window/show.
2016-09-28T13:44:40 Routed to op://show. (0.82 sec)
2016-09-28T13:44:39 Routed to op://show. (0.04 sec)
2016-09-28T13:44:39 Rendered main page for op://show. (0.01 sec)

Pls help or address this issue ASAP.


1Password Version: 6.0.239
Extension Version: 4.6.0.90
OS Version: Windows 7
Sync Type: Not Provided

Comments

  • Hey @Viswa2503,

    Thanks for writing in. From what we can tell you've run into a very specific bug that our developers are about to fix in the next beta update.

    Please be patient for a little while longer and once the next version is out, let us know if the issue has been fixed.

    Cheers,

    Alex

  • MikeTMikeT Agile Samurai

    Team Member

    Hi @Viswa2503,

    Just to explain what's going on, when you have more than one Login item, 1Password mini must show you the UI to select an item to fill. There's a strange bug with the way Windows render 1Password mini and our attempt to focus it has caused it to dismiss instead.

    With the helper of a customer here, we were able to determine it to a specific Windows theming bug and we'll fix it in the next update.

  • Thanks Team. I cant wait for the next beta.

  • MikeTMikeT Agile Samurai

    Team Member
    edited September 2016

    Hi @Viswa2503,

    If you're on Windows 7, try to switch to the default Windows 7 Aero theme, that should allow 1Password mini to work better.

    When the next update is available, you can switch back to the previous theme you're using.

  • MikeTMikeT Agile Samurai

    Team Member

    Hi @Viswa2503,

    W've just shipped the 6.0.245d update with the fixes for this 1Password mini issue. Could you restart the 1Password app, wait 10 seconds for the update check and then install this update. Once installed, try to revert back to your previous theme if you've changed it and see if 1Password mini works much better now.

  • MikeT my issue is resolved. Thanks for quick turn around.

    brandscill, Pls describe your problem. I may be able to help.

  • MikeTMikeT Agile Samurai

    Team Member

    You're welcome!

This discussion has been closed.