Password problem moving from free version to license version

I have been using the free 1password trial version - with a password of 8 character length. Today, I tried to buy a licence, but was stopped when trying to "Create your Master Password": I was not allowed to enter my existing password, as it was too short. What will happen if I create a new password here - will my existing 1password trial account be blocked, or will I still have access to the data I stored there?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:move from free trial to license

Comments

  • khadkhad Social Choreographer

    Team Member

    Hi @margrethe_moeller,

    Thanks for taking the time to contact us. I'm sorry for any confusion.

    You should only be creating a new Master Password if you are creating a new vault. If you open an existing vault, it will work with your existing Master Password.

    If you are signing up for a 1Password account, it's a great opportunity to increase your security with a stronger Master Password. Then you can migrate your data from the old vault.

    If we can be of further assistance, please let us know. We are always here to help. :)

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