Having troubles with scanning into Knox

I have lately been having problems with scanning more than one page into a Knox vault


1Password Version: 6.3.3
Extension Version: Not Provided
OS Version: 10.12
Sync Type: iCloud
Referrer: forum-search:Can I speak to a live person. I am having problems with Knox

Comments

  • Please get back to me

  • Unable to scan more than one page into Knox and not sure why that is happening. Please help me


    1Password Version: 6.3.3
    Extension Version: Not Provided
    OS Version: 10.12
    Sync Type: Icloud
    Referrer: forum-search:I am having trouble with Knox and scanning into vaults

  • Andrew_AGAndrew_AG

    Team Member

    I'm sorry to hear you're having trouble with Knox. I'm not sure what you mean by scanning pages, though. Can you elaborate on how you're doing that?

  • I scan documents into Knox vaults. When it is longer than one page the documents will not scan. It will only take one page. I have to scan into a file on the desktop and then drag the file into Knox

  • dimobobdimobob
    edited January 2017

    Please email me at [redacted] with your answer

  • Andrew_AGAndrew_AG

    Team Member

    No problem, I'll send you the email reply momentarily. I did edit your email address out of your last reply, though, so you don't get spam from other sources.

This discussion has been closed.