Windows 6 Beta not syncing to other devices

stickybit
stickybit
Community Member
edited April 2023 in 1Password 7 for Windows

Using Windows 10, 1Password 6.1.272d and 1password Families, when I either save a new login or update the password from Windows it does not get updated on my Mac (OSX 10.12.1/1Password 6.3.4) or on my iPhone (iOS10.1/1Passord6.4.5). Is this a known issue?


1Password Version: 6.1.272d
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Families

Comments

  • Hi @stickybit,

    Thanks for writing in.

    It's not a known issue. Did you change your email address, account key or password for your 1Password account recently?

  • stickybit
    stickybit
    Community Member

    So upon some further investigation it looks like this was a result of me changing my masterpassword yesterday (even though I updated it on all my devices including the windows client). After unlinking my account on the windows client and relinking it (using the new masterpassword), everything now syncs across my devices.

  • MikeT
    edited October 2016

    Hi @stickybit,

    That's great to hear. The next stable update will have a brand new alert system that will inform you to sign-in again to address this issue.

This discussion has been closed.