My app has crashed 5 times now in the past hour. It happens when I try to EDIT information.

I have tried to edit two or three different entries and each time I do the screen reverts to Safari (iPad). When I go back to 1 Password it says app stopped unexpectedly and ask if I want to send a notification or not


1Password Version: 3.7.2
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:My app has crashed 5 times now in the past hour. It happens when I try to EDIT information.

Comments

  • Version 10.0.2 for Ipad

  • BenBen AWS Team

    Team Member

    Hi @4653Babe

    Thanks for taking the time to write in. It appears you're using 1Password 3 for iOS which was retired in 2012, and hasn't been updated since. We do have a newer product available: 1Password 6 for iOS, which is fully iOS 10 compatible.

    You can find 1Password 6 for iOS here:
    http://j.mp/1PasCS

    Please note that this is a free app, which includes the base features. There is an in-app purchase for Pro features which would be separate from any previous purchases should you decide you'd like those features:

    Pro features in 1Password for iOS

    You can learn about how to migrate your data here:

    How to upgrade from 1Password 3 on your iPhone, iPad, or iPod touch

    Please do not uninstall v3 until you're positive all of your data is safely in v6. :)

    Thanks!

    Ben

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