Password on iPhone

The Touch ID option became unavailable on the 1Password iPhone app, and when I type in my password manually, I get rejected. I tried the same password on my computer, and I was able to log in.

Please advise.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • BenBen AWS Team

    AgileBits Team Member

    Hi @mrtechnique,

    Sorry to hear about the difficulty. Has your iPhone been syncing with your computer all along? If so and all of your data is there I'd recommend uninstalling and reinstalling the iOS app on your iPhone. That'll delete all of the 1Password data from your iPhone but you can re-sync it with the computer. :)

    Ben

  • That solved my problem. Thanks!

  • BenBen AWS Team

    AgileBits Team Member

    No problem. :) If there is anything else we can do, please don't hesitate to contact us.

    Ben

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