Cant open the 1Password anymore

Hi, since the software update on my iPhone I cannot open the app anymore. As I want to sync with wlan it wants to actualize a list, but when I try to do this nothing happens. How can I get into my app ?

Comments

  • BenBen AWS Team

    Team Member

    Hi @Apsara,

    Thanks for taking the time to write in.

    Could you please let me know what happens when you try to launch 1Password?

    Ben

  • ApsaraApsara
    edited October 2016

    Hi Ben,
    first it welcomes me to 1Password. I have two options; login to 1Password Konto
    ( for families and teams ) or use without konto. If I choose 'without konto' I have the choice to create a new tresor (whith I dont want) or to sync with iCloud or Dropbox (which I also dont want) or to sync with wlan. If I do this I can only 'actualize list'; I do so and nothing happens any more.
    Now I fear that I dont get to the data in my tresor anymore .....

  • BenBen AWS Team

    Team Member

    Hi @Apsara,

    So you have your 1Password data in 1Password for Mac and want to sync that to 1Password for iOS, correct? If that is the case you'll want to select the option to create a new vault ("tresor") and then sync with 1Password for Mac using the WLAN server:

    Sync your 1Password data

    Ben

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