"Update the 1Password extension" loop

apvisionapvision Junior Member

1Password 6 Version 6.5.BETA-25 (650025) AgileBits Beta, Firefox 49.0.2; dialog box is in a loop and will not respond to "not now" or "update now" I should be up to date on all. This happens in Safari as well.

1Password Version: V6.5 Beta-25
Extension Version: Not Provided
OS Version: OS 10.11.6
Sync Type: WiFi
Referrer: forum-search:Update extension


  • brentybrenty

    Team Member

    @apvision: I'm sorry for the trouble! That's very odd. Please remove the extension from Firefox, restart your Mac, update to the latest 1Password beta, and install a fresh copy of the latest extension. Let me know if you're able to use it normally. I've seen a lot of issues with Firefox failing to update extensions an itself, but it's interesting that you're also having trouble with Safari. Let me know what you find!

  • apvisionapvision Junior Member

    that all worked -- it took 2 tries. So far so good. funny fluke! Thanks.

  • brentybrenty

    Team Member

    Excellent! Thanks for the update. You are most welcome! I'm glad to hear that it's working for you now. It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. Cheers! :)

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