iphone 6 app does not work anymore, says decrypting

sanchroadking
sanchroadking
Community Member
edited April 2023 in 1Password 7 for Windows

purchased full app on ios, wont open in that anymore


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:can non save

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @sanchroadking: Thanks for reaching out. I’m sorry for the trouble! Unfortunately without some basic information it's hard to say what might be going wrong and how we might right it! Please tell me the OS, 1Password, and device versions you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action:

    http://support.1password.com/cs/version/

    The more information you can give, the better. For instance, what do you mean by "it wont open"? Are you getting an error? If Thanks in advance! :)

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