Internet Explorer Browser Extension w/ v6

I'm trying to assist one of my 1Password for Teams users who just installed v6 (first time 1Password user). When we went to install his browser extension we were directed to a page that started downloading the Safari extension (this on IE11 on Windows 10 1607). Okay, so we cancelled that but were unable to find an IE11 browser extension available for download.

I know 1Password v4 included the IE extension in the installer. Does 1Password v6 not do this? How do we get the IE extension installed then?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • GregGreg

    AgileBits Team Member

    Hello @addilapi,

    I am sorry for the confusion! :(

    There is no 1Password 6 browser extension for Internet Explorer at the moment. Since Internet Explorer doesn't have a modern web extension APIs, we can't reuse our extension code easily like we can for Chrome, Firefox, or other browsers. We have to build it from scratch and it would be a great thing to do, but right now we are focused on bringing 1Password 6 to parity with other platforms. I hope for your understanding.

    Is there a specific reason why you are using Internet Explorer exclusively on your Windows PC? Thanks in advance! :+1:

    ++
    Greg

  • Yes, there is a reason. I assume 1Password for Teams was developed primarily with businesses in mind. You should be aware that most businesses have a significant amount of "legacy" application infrastructure that still require Internet Explorer to access and likely will for some time. This is why IE11 was included in Windows 10... it isn't going away anytime soon and to fully adopt 1Password I definitely need the browser extension for auto filling/capture.

    I assumed the browser extension from 1Password 4 would work with 1Password 6... or that it could at least be updated to work since I believe the interfaces between the main 1Password app and the browser extensions hasn't significantly changed. I hope you can find a way...

  • AlexHoffmannAlexHoffmann

    AgileBits Team Member

    @addilapi

    As much as I'd love to give you better news, a new 1Password Internet Explorer extension for 1Password 6 is most likely not in the cards.
    Greg already explained some of the technical reasons behind it and Microsoft itself is planning to phase out Internet Explorer sooner rather than later.

    Is there a possibility for the users to run Firefox or Chrome?

    Cheers,

    Alex

  • CDSanDiegoCDSanDiego Junior Member

    I hope this is the right thread to which to pin an additional comment. This morning, Windows 10 lured me into trying Edge. I have to admit it's a nice UI, and I'm all about good UI and UX. Chrome is my go-to browser on both Mac and PC, but I'm willing to expand my horizons. Meanwhile, the question du jour for me is: Is there--or will there be-- a browser extension for Edge? Thanks, guys.

  • AlexHoffmannAlexHoffmann

    AgileBits Team Member

    @CDSanDiego

    Yes, we want to bring 1Password to Microsoft Edge but there are significant technical obstacles that need to be overcome before it can become a reality.

    As it stands right now, we don't know when a Microsoft Edge 1Password extension will be available.

    Cheers,

    Alex

  • Still no word on a Microsoft Edge 1Password extension?

    Thanks,
    Lisa

  • brentybrenty

    AgileBits Team Member

    @ladybooknut: This discussion is about Internet Explorer, but you can find the current information on Edge in the announcement in this forum category — and I'm sure we'll have more to share in the future. Cheers! :)

  • Okay, it's been nine months and the original complaint still stands: if you visit the downloads page with IE, it tells you it's downloading the extension for Safari.

    Can you maybe practice a little more honesty and immediately tell people visiting that page with IE that there is no extension for IE?

  • brentybrenty

    AgileBits Team Member

    @jpallas: This isn't a matter of honesty. Internet Explorer doesn't support extensions of any kind; it uses its own proprietary add-on format, and these cannot be installed from websites anyway. We don't direct Internet Explorer users to that page. It offers an extension based on the browser's user agent string. We'll see if there's a way to better detect IE there and perhaps put up a ,notice of some kind but I think it would be more helpful if we figure out why you're ending up there in the first place. Are you following a link from somewhere that suggests that there's an IE extension for 1Password? I wonder if there's some mistake. Please let me know!

  • @brenty Here's the sequence my wife followed. Using IE, she went to 1password.com, and clicked on the Downloads link under "Find out more". That led to the Downloads page that had download links for the apps, as well as the message "Get 1Password for your browser" with a big purple button-shaped link labeled "Download browser extension". Clicking on that button resulted in the download for Safari. That seems to be the right place to go to download/install the Firefox and Chrome extensions. No, probably nothing specifically suggested that there was such an extension for IE, but isn't it reasonable to assume that a product supporting Windows supports IE if there's nothing explicitly saying otherwise and the previous version (v4 for Windows) did work with IE?

  • MikeTMikeT Agile Samurai

    AgileBits Team Member

    Hi @jpallas,

    Thanks for writing that, we'll look into adding a note that IE isn't supported with 1Password.com.

    reasonable to assume that a product supporting Windows supports IE if there's nothing explicitly saying otherwise and the previous version (v4 for Windows) did work with IE?

    Absolutely, It is reasonable. We just needed to know the path of getting there, so we can prevent that page from showing up in the first place, the user agent isn't enough. 1Password 4 didn't have a separate extension for IE, it automatically installed the plug-in for IE by default, so people don't have to do anything, there were no separate pages or anything like that. Thus, for 1Password 6, we need to add something that wasn't there before.

    As for Windows products, Microsoft itself doesn't market IE anymore since Windows 10 was released a few years ago, they're only focused on Microsoft Edge. We are working on adding support for it as we've just started testing it recently with the public and plan to update the extensions page to point out the Edge support.

  • I understand that you folks have no control over what Microsoft does, but I'd advise you to think realistically about the vast number of people (like my wife) whose corporate-managed laptops are still running Windows 8, which will never support Edge. Note that Microsoft is scheduled to offer extended support of Windows 8 to paying corporate customers until 2023.

  • MikeTMikeT Agile Samurai

    AgileBits Team Member

    Hi @jpallas,

    We do understand and we're not actually adding support for Microsoft Edge because it's the newest version or anything like that. First, Microsoft Edge is following the same extension model as Chrome, Firefox, Vivaldi, and so on. We are able to support Edge quickly because we can reuse almost everything from our 1Password extension for Chrome.

    For us to build support for IE, it requires building a new piece of software, replicating the entire codebase of 1Password extension in a different tooling that we don't use and we can't port it from 1Password 4 either because 1Password 6 is different from it. IE has nothing in common with any of the browsers and that's why it is not available at the moment but we may add support for IE down the line.

    Lastly, we support Windows 7 and above, so we do understand that we're not supporting the default browser on Windows 7 and on Windows 8.1. As for the numbers, Windows 7 owns almost half of the market share, Windows 10 following after that with Windows 8.1 owning less than 8% based on the last numbers we checked. We do try to support the most commonly used browsers and on Windows, that's Chrome for us.

  • Hi there - I was on a trial version of lastpass but found the experience to be frustrating so just signed up for 1password instead. I am trying to get set up and was having trouble getting the add-on set up for IE (v11). I then saw this thread. My question for AgileBits is how come LastPass has an IE add-on but 1password is unable? I feel like I have to be doing something wrong.. surely there is support for IE?

    Just now to post this, I had to sign in and LastPass (which I still have installed) offers to save my AgileBits password and ID, but no offer from 1password. Please tell me I'm just doing something silly or missed something. I try use Chrome but there are still times when IE opens automatically (like if I click on a link from evernote).

  • Just to add to this.. I then created my first login in 1password and when I go to launch the URL, it launches IE even though in my LP Browsers settings, it only shows Chrome (paired). Even when I try to not use IE, the LastPass application launches IE, which you don't have an add on for. What am I doing wrong?

  • GregGreg

    AgileBits Team Member

    Hello @nfallon,

    Thank you for reaching out and giving 1Password a try!

    Internet Explorer doesn't have a modern web extension APIs, so we can't reuse our existing extension code like we can for Chrome, Firefox, or other browsers. We have to build it from scratch and it would be a great thing to do, but right now we are focused on bringing 1Password 6 to parity with other platforms. Moreover, it seems that Microsoft itself is focused on Microsoft Edge now and planning to phase out Internet Explorer sooner rather than later. I can suggest you to use the following workaround for Internet Explorer:

    1) Open 1Password mini by pressing Ctrl+Alt+\ on your keyboard.
    2) Find the item you need there and right-click on it.
    3) Choose what you want to copy to clipboard (username or password)
    4) Paste it in IE.

    As for your second question, it seems that you have Internet Explorer set as a default browser. If you want links in 1Password to open in a different browser, please change the default browser in Windows. Here is how:

    Change your default browser in Windows 10

    Please let us know if it helps. Thanks!

    Cheers,
    Greg

  • Thanks for the comprehensive response Greg. I changed my default and this should help a lot.. i will give 1password a shot!

  • MikeTMikeT Agile Samurai

    AgileBits Team Member

    On behalf of Greg, you are welcome.

    If there is anything else we can do for you, please let us know.

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file