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Discount for old user?

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BXIA
BXIA
Community Member

Well I've been using 1P for Mac and iOS and Android for many years, I bought the pro features in all the platforms.
So can I get a discount for switching to subscription? That's pretty huge.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Hi @BXIA! I'd be happy to look into something for you. :) Send us an email at support@1password.com and include the email addresses or names you purchased with previously. If you didn't purchase from our store, send over your App Store purchases. Your purchases in the App Store are all stored nicely in the account. Here's how to get them:

    1. Launch iTunes on your Mac
    2. From the menu bar, select Account -> View My Account
    3. Under Purchase History, click See All
    4. Select the month you purchased 1Password and click Jump
    5. Click the arrow beside the entry with 1Password in it and send us a screenshot of that. If you need any help taking a screenshot, there is a nice guide over at: http://www.take-a-screenshot.org

    Thanks and talk to you soon!

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