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Wrong to convert family account to team account

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Oyangiz
Oyangiz
Community Member
in Memberships

Today I activate a family account with a key,and have a 1 year family account,
but I do some thing wrong to convert it to team account,
and my account billing changes to “You have 30 days remaining in your free trial.”

Can I back to my family account？

1Password Version: 6
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Jacob
    Jacob
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    Hi @Oyangiz! I'm sorry for the confusion. I see you also emailed us, so I'll reply there and help you convert your account back to a family. :) Talk to you soon.

    ref: QQB-18354-262

  • Oyangiz
    Oyangiz
    Community Member
    edited November 2016
    Options

    Sorry is not this email.
    It is the other email with my brother.
    [name and email address removed by moderator — this is a public forum]

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    I've removed the personal information from your post, and we can continue the conversation via email since that is more private.

This discussion has been closed.