What's my account key?

edited December 2016 in 1Password 4 for Windows

Hello !

I was trying to make a emergency kit but the 1password sign in (https://my.1password.com/signin/) it asks me for an "account key". I understand that I have a single license hence no account key. How do I handle this ?


1Password Version:
Extension Version: 4.6.2(Firefox)
OS Version: Windows 10
Sync Type: Dropbox


  • MikeTMikeT Agile Samurai

    Team Member

    Hi @1200gs,

    Thanks for writing in.

    Please don't share your personal information in this public support forum, I've removed your email address from the title here. If we need that information, we will ask you to email us.

    If you have a license for 1Password instead of a 1Password.com subscription, you won't have access to the 1Password.com service. 1Password license and 1Password.com service are two separate products and the Emergency Kit is a part of the 1Password.com service to help you remember the account key in addition to your sign-in URL, email address and the master password.

This discussion has been closed.