I bought 1Password through the App Store a couple of years ago, and have run it on a number of different Macs and iOS devices over that time, syncing through iCloud.
I've just signed up for a 30-day trial of a 1Password account (a Family account) and when I select the Personal Vault in the desktop app, I get all my correct password and account details. However, when I select the Primary Vault, I get a much smaller set of account details - some out of date, a number of 'Unamed' items and so on.
When I log in on the web, I only have the option of a Personal or a Shared Vault (with no Primary Vault).
New passwords I've created since setting up the 1Password account are being saved into this Primary Vault in the desktop app (prompts appear via 1Password Mini) but are then not accessible when I log in via the web.
And what's most worrying, is that when I signed out of my 1Password account in the desktop app, the limited set of passwords I was able to access were not up to date.
I'm now concerned that if I don't start to pay at the end of the 30-day trial, I'm going to lose all the passwords and account details I've built up.
Can you please help?
1Password Version: 6.5.3
Extension Version: Not Provided
OS Version: OS X 10.12.2
Sync Type: iCloud
Referrer: forum-search:primary vault versus personal vault