iPhone app freezing and quitting

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Acousticson
Acousticson
Community Member
in iOS

After logging in with master password
Rebooted iPhone and totally quit out of the 1Password app
Nothing is working and can't find any relevant help on line. 1 password 4 and os 10.9.5

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  • Ben
    Ben
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    Hi @Acousticson

    Could you please confirm for us which version of 1Password you have on your iOS device?

    Thanks!

    Ben

  • Acousticson
    Acousticson
    Community Member
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    1 password pro
    3.7.2
    Nov 2 2012
    This what I get in the about info

  • Acousticson
    Acousticson
    Community Member
    edited January 2017
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    It also says
    1password 4
    Under software

  • Ben
    Ben
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    @Acousticson

    1Password 3 for iOS was retired in 2012 and is not compatible with modern versions of iOS. To continue using 1Password with modern versions of iOS you'd need to upgrade to 1Password 6 for iOS. Please send us an email to support+ios3@agilebits.com and include:

    A link to this thread: https://discussions.agilebits.com/discussion/73798/
    Your forum username: Acousticson

    That way our upgrade gurus can walk you though the process.

    Thanks!

    Ben

This discussion has been closed.