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account expired after 30 days

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jesellsr
jesellsr
Community Member

My son got me started on 1Password but after 30 days my trial period ended. Why, his still works


1Password Version: 6.4.5
Extension Version: 645001
OS Version: IOS 10.2
Sync Type: Not Provided
Referrer: forum-search:My sons got me on 1Password but after 30 days trial period ended. Why?? His still works

Comments

  • Hi @jesellsr - Thank you for contacting us and I apologize for the confusion. When you sign up for a 1Password.com account, we give you 30 days on us to test drive all the features before having to add a credit card to the account. After 30 days, your trial will end but you will still be able to access all your data, you just won't be able to use all the features. I extended your trial to give you a little more time to test things out. Once your new trial period is over, you will need to add a credit card to the billing menu - https://support.1password.com/1password-com-billing/

    I hope this helped, let us know if you have any questions, I'll be happy to help out :-)

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