Flashing screen then crash on app start
Hi - just hit a weird problem, I started the iOS app and started to search for an entry and the resulting list started to flicker and then the app crashed - thus happened consistently 4 times in a row (and it asked me to submit a crash report each time which I did).
I think I know what happened though - earlier in the day I had on my laptop, moved 400 logins from my Dropbox setup to my family setup (as I felt it was time to move everything over).
I think the app was busily syncing those entries and it didn't like me searching while it was doing that.
The 5th time I launched the app, typed nothing for 5 mins and then it seemed happy,
It's an edge case, but the app shoukdnt really crash.
I now need to check data consistency as I notice 1 item left in my Dropbox setup which I don't expect,
Tim
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I can reproduce it on my iPad as well. I've not left it to sort itself out in case three is anything you want me to do to capture more info, but I'd say it's easy to reproduce
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@365nice: Ah, interesting! We've been tracking a similar-sounding issue, and it does also seem to be related to Dropbox in some way. Would you mind sending a diagnostic report for each device? In 1Password Settings > Advanced > Diagnostics > Log Settings, enable App, Agile Keychain, Cloud Keychain, Crypto, Database, Dropbox, SQLite, Sync, UI Categories, UI Favorites, UI General, and UI Items. Then, once you encounter this again, send the diagnostics:
Sending Diagnostics Reports (iOS)
If you'll post the Support ID you receive here, we'll take a look and see if that provides some insight into the problem. Thanks so much!
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I've submitted one from the iPhone that had the problem (but it's corrected now, so not sure if it will show anything).
I will try on my iPad which may be able to reproduce it as I didn't let it complete its sync
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