1password takes over a minute to open once I enter my password

When I need to login to 1password either via any browser extension (safari, chrome, firefox) or into the 1password app it takes ages to unlock. In fact it is so slow I open another browser window and start doing something else now! Can anyone advise on how to make it really speedy again please? It has been really bad for several weeks now.

Thanks in advance.


1Password Version: 6.6 Beta-4
Extension Version: 4.6.2
OS Version: 10.12.3
Sync Type: dropbox

Comments

  • rudyrudy

    AgileBits Team Member

    Hi @MSE,

    I'd like to ask you to create a Diagnostics Report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the Diagnostics Report(s) to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report(s) in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much!

    Rudy

Sign In or Register to comment.