Three-item login instead of only password and username

1Password is not able to fill in my Last name on American Airlines website although I have added this information into my 1Password Login.

[Personal information removed from images by AgileBits staff]


1Password Version: 6.5.3
Extension Version: 4.6.3
OS Version: 10.12.3
Sync Type: family account

Comments

  • sjksjk oversoul

    Team Member

    Hi @wdahnert,

    After saving a Login item for American Airlines homepage (https://www.aa.com) through your web browser, it should be able to fill all three fields in the form:

    Normally 1Password will prompt to save a new Login:

    When that doesn't happen, this article has instructions for how to save it manually:

    How to save a Login manually in your browser

    Please let us know if you can't get it working, and which web browser you're using. Thanks!

    PS: If you're interested, see this discussion for related information. :)

  • I am using Safari and it worked as described by creating a new Login.
    I was trying to manually correct an incomplete existing Login.
    The new LogIn comes up with different webworm details creating names like loginId and lastName on the fly, which a user could not possibly guess.
    Thanks for your help!
    Lesson learned: Valid Login information is automatically created by 1Password. Do not attempt to do it yourself!

  • matthew_agmatthew_ag 1Password Alumni

    Hey @wdahnert ,

    On behalf of @sjk, you're very welcome. Glad he was able to help.

    Thanks for writing in!

    Best regards,
    Matthew

This discussion has been closed.