My documents are listed on my laptop, but not my Android...?

I have saved a couple of documents with confidential information on 1Password. I can view those documents when on my laptop, but they aren't listed on my Android... why not?


1Password Version: 6.5.3
Extension Version: Not Provided
OS Version: OS X 10.11.6
Sync Type: Not Provided
Referrer: forum-search:How do you view Documents while in 1Password?

Comments

  • periperi

    AgileBits Team Member

    Hey @RJS. Documents aren't yet supported in the Android app, but we hope to add this functionality soon! I'll add your vote!

  • ;)
    Thanks, Peri!

  • periperi

    AgileBits Team Member

    No problem! :+1:

  • I joined the forum just to say that I would also like this functionality. :+1: :)

  • periperi

    AgileBits Team Member

    Welcome to the forum @rob_j! I'll add your vote!

  • Hello all,

    Same here. I have a picture of a key card associated to my bank account as a related item and it does not show up on the android app. I can still see it in my macbook desktop app and on my iPad. The weird thing is that it used to work perfectly before I moved to a 1Password account.

    Cheers

  • periperi

    AgileBits Team Member

    Hi @zeca_pipocas. Sorry for the confusion! Documents aren't quite ready for Android yet. My team is hoping to get them supported soon, and I'll go ahead and add your vote!

  • I have now reinstalled thinking something wrong in my doing and now find there is no support i Android but Apple. Pls fix soon !!! I also use this document (scanned) passport to passport and it is failing due to this...

  • brentybrenty

    AgileBits Team Member

    Sorry for the confusion that's caused you! We're working on it, and if you're anxious to get the latest features and improvements in the future, feel free to participate in the beta. Cheers! :)

  • teacy123teacy123 Junior Member

    +1 here! It is not like this would currently affect me much in daily use. However, I just migrated from stand-alone to an account. Of course I check the count after the migration to make sure everything checks out. It makes me feel very uncomfortable if I see 311 items on the web and only 308 on the phone, and it takes me quite a while to figure out that somehow the 3 documents seem to be missing. For me a password manager is all about integrity and confidence and this way of showing different item counts on different devices breaks confidence. In my mind it would even be better to just include the documents into the item count and have a documents tab in the UI that says "cannot show these on Android yet".

  • brentybrenty

    AgileBits Team Member

    @teacy123: That's a fair point. If we weren't already working on adding real Document support, having a placeholder might help. But I think that getting full support for Documents will be even better. Hang in there! :)

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