I sent you an email on February 12, 2017, describing my issue in a word.doc attachment.
All the details and screen shots are in that word.doc.
Thank you for your immediate help.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: windows
Sync Type: Not Provided
Referrer: forum-search:I am unable to use the solution after paying for a family plan. does not recognize the key.