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Option to upgrade to family account is missing.

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taliacristianna
taliacristianna
Community Member
edited March 2017 in Memberships

I would like to upgrade to a family account. I found these instructions for doing so:

"Don’t have a family account? You can upgrade to one. Sign in on 1Password.com, click your name in the top right to open the menu, and choose Invite People."

But when I click my name and open the menu, the "Invite People" option does not appear. Can someone please help me out?

[Name removed from image by AgileBits for privacy on our public forum]

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  • Frank
    Frank
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    Hi taliacristianna - Great question and I appreciate the screenshot, very helpful :-) Since you subscribed through iTunes, the "invite people" option doesn't show up and I apologize for the confusion. In order to resolve the issue, I just sent you over an email so we can work on this together. It will be easier to discuss specifics via email instead of running the risk of sharing any private details here. When you get a chance reply back to me so we can continue the conversation :-) Talk to you soon!

    ref: HYR-79282-966

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