Export doesn't work (doesn't create file)

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NoEarthlyReason
NoEarthlyReason
Community Member
edited March 2017 in Mac

When I go to File - Export - All Items..., enter my password, and choose a save location and hit Save, no file is created. This happens with .1pif and .csv exports, which are the two export types I have tried.


1Password Version: 6.6.4
Extension Version: Not Provided
OS Version: 10.12.3
Sync Type: iCloud

Comments

  • rudy
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    @NoEarthlyReason,

    That's definitely not right. In the case of 1pif you should end up with a folder, but yeah there should be a file if csv is chosen. Can you try each export all one more time and then generate a diagnostic report for us?

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    Rudy

  • NoEarthlyReason
    NoEarthlyReason
    Community Member
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    Sorry @rudy, my bad – I had accidentally selected the Downloads folder on my BootCamp partition. The export feature is working fine after all, although I suppose it might be worthwhile for you to add an error message to help out other users who try to save to an unsupported file system.

    Thanks,

    Richard

  • AGAlumB
    AGAlumB
    1Password Alumni
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    Ah, interesting. Sorry about that! I'm glad you were able to save to another location. We'll see if we can make it clearer in the future.

This discussion has been closed.