My 1 Password account is frozen on my iPhone states my account is frozen.

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Namdrib
Namdrib
Community Member
in iOS

Please provide instructions so I can change it to use the a stand app which I paid for from the app store instead of a subscription account

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS 10.2.1
Sync Type: ?
Referrer: forum-search:1password 5 opens websites but will not fill in the user and password fields

Comments

  • Ben
    Ben
    Options

    Hi @Namdrib,

    Thanks for taking the time to write in. I'll send you an email so we can discuss one-on-one in just a moment here. :)

    Ben

  • Namdrib
    Namdrib
    Community Member
    Options

    Trying to sync MacBook pro to my 1Password on iPhone. Inadvertantly linked my frozen account and now 1Password on my MacBook Pro is frozen

    1Password Version: 6.6.4
    Extension Version: 4.6.5
    OS Version: OS X 12.4
    Sync Type: iCloud external drive
    Referrer: forum-search:Need to reset my stand alone 1Password as linked account to it and it is frozen

  • Namdrib
    Namdrib
    Community Member
    Options

    Please resend me e-mail with the instructions to resetup my standalone MacBook Pro 1Password and also the same for my iPhone version

  • Ben
    Ben
    Options

    Sent. :)

    Ben

    ref: ICM-37593-727

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