Digital Ocean OTP authentication
Just a quick heads up in case someone faces the same problem.
This problem seems to reemerge, I found a thread for this on iOS, but fixing the clock seemed to help.
I am using this on mac (latest) and tried multiple times enabling and disabling OTP on digitalocean.com. My clock is set via NTP, I double checked.
It seems the scanning overlay simply doesn't recognise the barcode. I even tried zooming in and out.
It only worked once I took a photo with my smartphone, turned on the user-facing camera and held the snapped barcode in front of the camera.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Digital Ocean OTP
Comments
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Hi @thetom, Thanks for reaching out and reporting this issue.
Can you let me know what platform you're having trouble scanning the OTP barcode with? You mentioned Mac--are you unable to scan the code using that device? If so, what version of 1Password do you have installed on your Mac?
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Yes, Mac 10.12.4 (was 10.12.3 a few days ago) with 1PW 6.6.4 from the appstore, everything updated. Scanning directly from the website didn't work.
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Thanks for confirming! Please have a look at one of our Mac developer's reply to this issue here:
https://discussions.agilebits.com/discussion/comment/335961/#Comment_3359610
