The extension for Chrome in windows10 does not work.

battOnbattOn
edited April 2017 in 1Password 4 for Windows

Hello. I do not have the extension for Chrome in Win10. The problems started after the update. I can not activate the 1Password button in Chrome. It produces this error: (https://gyazo.com/0383f1a8dd2d9f583b51314820ff6501) Did everything before using your instructions: "1Password requires new permissions in Chrome
To continue using 1Password to save and fill passwords, re-enable the 1Password extension. "
Worked one day and the button again became inactive. Repeated actions according to the instructions do not work. Deleting and reinstalling the extension does not work. Still there is such error: https://gyazo.com/dc17d9ea4b97aec5b53ae602a8974347 Tell me please what to do?
Browser version: 58.0.3029.81
Expansion version: 4.6.4.90


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • With the problem figured out. I had to reinstall 1Password6, then click on the 1Password button in the browser. Everything was authorized and earned.

  • GregGreg

    Team Member

    Hello @battOn,

    Thank you for reporting this! I am glad to hear you've figured it out. :+1:

    Please let us know if you bump into this issue again, so we could investigate. If there is anything else we can help you with, we are always here for you. Thank you very much!

    Cheers,
    Greg

This discussion has been closed.