transfer backup from S4 to S7 phone

I transfered backup from S4 to new S7 phone. I now have to fill in details for my 1 password app including 'login webadres' which is pre-filled with .1password.com', which appears to be invalid , and the ' secret key'. I have searched your forums for an answer but have no recollection of ever having receiving this secret key. If i make a new account i guess i cant access my old information. Sorry if i seem to be an idiot on these matter :)


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:transfer backup from S4 to S7 phone. Had to log in to my apps including 1password.

Comments

  • brentybrenty

    Team Member

    @margi500: Thanks for reaching out. I’m sorry for the confusion! It sounds like you may be trying to login with a 1Password Account, but you will only have one if you've signed up for a 1Password.com membership. That’s the only way you’ll have an Secret Key or Sign In URL, or be able to access your data through 1Password.com. Instead, you can use 1Password without an account by syncing your data from another device.

    However, you may want to consider a 1Password.com membership, since it gives you access to all of the apps, the web interface, and does away with license management and sync configuration altogether — you simply login to your account to authorize a device and access your data:

    1Password.com

    I hope this helps. Be sure to let me know if you have any other questions! :)

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