1P fails to unlock and errors with a decrypt (bad HMAC) failure.

shackledtodesk

I have a very sporadic error, where 1P fails to unlock after the computer wakes from sleep. The password is correct and not forgotten, but 1P can not unlock its files. The work around that I've found is to kill 1P and its helper, then relaunch 1P. Then it will work properly. There's not much in the logs, other than the following error:

Jul 7 08:32:59 katzen 2BUA8C4S2C.com.agilebits.onepassword4-helper[4308]: 671001 [CRYPTO:(Main Thread):] E decryptDataWithReader:writer:error: | Decryption failed, bad HMAC
Jul 7 08:32:59 katzen 2BUA8C4S2C.com.agilebits.onepassword4-helper[4308]: 671001 [CRYPTO:(Main Thread):] E decrypt: | Decryption failed: Error Domain=com.agilebits.onepassword.ErrorDomain Code=506 "Decryption failed, bad HMAC" UserInfo={NSLocalizedDescription=Decryption failed, bad HMAC}

After a force kill there is this message in the logs:

Jul 7 08:35:28 katzen com.apple.xpc.launchd[1] (2BUA8C4S2C.com.agilebits.onepassword4-helper[4308]): Service exited due to signal: Killed: 9

And then it comes back up with these messages and everything works properly again.

Jul 7 08:35:29 katzen taskgated-helper[90453]: validated embedded provisioning profile: file:///Applications/1Password%206.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app/Contents/embedded.provisionprofile
Jul 7 08:35:29 katzen 2BUA8C4S2C.com.agilebits.onepassword4-helper[90452]: 671001 [HELPER:(Main Thread):] M applicationWillFinishLaunching: | Starting 1Password mini 6.7.1 #671001 built Apr 27 2017 17:04:11
Jul 7 08:35:29 katzen 2BUA8C4S2C.com.agilebits.onepassword4-helper[90452]: 671001 [HELPER:(Main Thread):] M applicationDidFinishLaunching: | Starting 1Password mini 6.7.1 #671001 built Apr 27 2017 17:04:11. Running from: /Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app
Jul 7 08:35:30 katzen 2BUA8C4S2C.com.agilebits.onepassword4-helper[90452]: 671001 [EXT:(Main Thread):] M start | [ES3] Starting JSE server on port 6258
Jul 7 08:35:30 katzen 2BUA8C4S2C.com.agilebits.onepassword4-helper[90452]: 671001 [EXT:(Main Thread):] M start | [ES4] Starting JSE server on port 6263
Jul 7 08:35:31 katzen 2BUA8C4S2C.com.agilebits.onepassword4-helper[90452]: 671001 [EXT:(Secondary Thread 0x7fcb20d44300):] M webSocketForURI: | [ES4] Extension connected Chrome-Extension 'chrome-extension://aomjjhallfgjeglblehebfpbcfeobpgk / (null)'
Jul 7 08:35:31 katzen 2BUA8C4S2C.com.agilebits.onepassword4-helper[90452]: 671001 [EXT:(Secondary Thread 0x7fcb20d4d300):] M webSocketForURI: | [ES4] Extension connected Chrome-Extension 'chrome-extension://aomjjhallfgjeglblehebfpbcfeobpgk / (null)'
Jul 7 08:35:32 katzen 2BUA8C4S2C.com.agilebits.onepassword4-helper[90452]: 671001 [EXT:(Secondary Thread 0x7fcb20d4d300):] M webSocketForURI: | [ES4] Extension connected Chrome-Extension 'chrome-extension://aomjjhallfgjeglblehebfpbcfeobpgk / (null)'
Jul 7 08:36:12 katzen 2BUA8C4S2C.com.agilebits.onepassword4-helper[90452]: WARNING: needed 3 or more consecutive layout passes to prepare to be shown. Verify that nothing in your view hierarchy is aggressively dirtying layout during layout, as this will likely cause problems elsewhere.
Jul 7 08:36:16 katzen Tunnelblick[5571]: Can't find Keychain item to delete for service = 'Tunnelblick-Auth-ShapeVPN' account = 'password' because it does not exist

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1Password Version: 6.7.1
Extension Version: Not Provided
OS Version: OSX 10.11.6
Sync Type: Not Provided
Referrer: forum-search:1P fails to unlock after sleep with decrypt fault.

AGAlumB

@shackledtodesk: That really sounds like a disk problem, if it works sometimes but not others. 1Password is trying to read the data from disk to verify it. That's a bit scary so be sure to check the filesystem for errors and perhaps do a hardware diagnostic as well. But I wonder if it's simply due to a slow initialization after your Mac wakes up. If you wait longer before trying to unlock 1Password, does the problem go away?