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I have been doubled bill. One is an itunes and one on my American Express

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mickeyzimmer
mickeyzimmer
Community Member
edited July 2017 in Memberships

My American Express ending in xxxxx has 2 charges on it for 1password:
One charge is for 1Password Toronto which I take is directly from you. The other charge is also on my Amer. Express statement (I have my Amer. Express charged for iTunes charges) is my iTunes App. that I downloaded the 1Password App: www.itunes.com/bill Cupertino, CA Please credit one of the amounts to my American Express account ending in xxxxx that you should have. Thank you. Mary Zimmer

1Password Version: 6.8
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:billing problem

ref: PWX-34836-873

Comments

  • beyer
    beyer
    1Password Alumni
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    Hey @mickeyzimmer,

    Welcome to the Support Forum!

    I see you've already sent us an email about this issue as well. Since this is a billing related problem, I've responded to your email and we can continue the conversation there.

    Thanks for using 1Password and I hope you have a pleasant weekend! :)

    --
    Andrew Beyer (Ann Arbor, MI)
    Lifeline @ AgileBits

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