Only 20 of my 700 plus items converted to the new account from the stand alone product? ios

I just upgraded to the families plan from a stand alone account. On, ios I added the new account and was prompted if I wanted to convert the stand alone items. I agreed and it started. However only 20 of over 700 entries were brought over. And I don't see an option to reconvert or continue, etc.

Any guidance would be great.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Onlyt 20 of my 700 plus items converted to the new account from the stand alone product? ios

Comments

  • BenBen AWS Team

    Team Member

    Hi @ryndubs

    I'm sorry to hear about the trouble! In most cases this process is automatic and doesn't require any further action, but it sounds like you may be an exception to the rule here.

    I'd recommend making a backup before proceeding:

    1Password backups

    You can find instructions on moving your items here:

    Move items between vaults - 1Password Support

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

This discussion has been closed.