Autofill is not working

Since updating to Sierra, passwords are not autofilling
Plus the Firefox Extension not auto filling
I’ve deleted the extension and tried to reinstall but it's not downloading
I’ve tried all the troubleshooting advice but still no go.


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Extension Version: Not Provided
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Referrer: forum-search:Since updating to Sierra passwords are not autofilling Plus the Firefox Extension not auto filling I’ve deleted the extension and tried to reinstall but it's not downloading I’ve tried all the troubleshooting advice but still no go.

Comments

  • Jackie_Simpson
    Jackie_Simpson
    Community Member

    I have 1Password version 6.7.1
    OS Version: 10.12.6

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Greetings @Jackie_Simpson,

    Can you update to 1Password 6.8 for Mac please and then restart Firefox. As we work to ensure continued support for future Firefox versions we've had to replace the existing method of communication between the extension and 1Password. The latest version of the extension, 4.6.9 requires native messaging support which is included in 1Password 6.8 for Mac.

    If updating and restarting Firefox doesn't resolve the issue completely please let us know.

  • Jackie_Simpson
    Jackie_Simpson
    Community Member

    That did it! Thank you

  • AGAlumB
    AGAlumB
    1Password Alumni

    Excellent! Thanks for the update. On behalf of lil bobby, you are most welcome! I'm glad to hear that all is well. It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)

This discussion has been closed.