how do I eliminate frozen family plan logins

I signed up for the trail run of the family Plan. Rest of family did not want to use it so I did not purchase it. How do I eliminate all the logins created under family plan trial that are frozen because I elected not to purchase the plan?

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  • FrankFrank

    Team Member

    Hi AlmaJoeSmithJr - I just sent you over an email so we can work on this together. At your convenience, follow the instructions to send over the Diagnostics Report from your Mac so we can get this squared away for you. Talk to you soon!

    ref: LKK-73167-166

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