Never received Secret Key while creating account through app on Mac OS
I created an account via the 1password desktop client on MacOS. Something went array and I never saw my Secret Key, nor had I the chance to download my emergency kit.
Can I completely delete the account for that email address and start over?
I repeated the exercise with another account and the desktop client just hangs on the following screen, without providing the secret key.
I have however received an email on both account stating that the account is ready, but obviously I can't sign in.
1Password Version: 6
Extension Version: Not Provided
OS Version: macOS Sierra 10.12.6
Sync Type: Not Provided
Comments
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Hi weszeloos - Sorry for the troubles getting started and we'll get this squared away for you. I just sent you over an email so we can work on this together. Let's continue the conversation over there and I look forward to hearing back from you soon :smile:
ref: KYA-63164-618
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