Chrome browser extension doesn't always get focus

While it doesn't happen every time, I'm finding that clicking the Chrome extension's icon sometimes causes the extension to open, but for focus to remain in / switch back to where it was before. Usually the search/address bar.

Going on to autopilot once I see the extension is visible, I've ended up googling my master password, among other things. (Whoops)

Help! I've become my very own security vulnerability!


1Password Version: 6.7.457
Extension Version: 4.6.10.90
OS Version: Windows 10 Pro 15063.540
Sync Type: Not Provided

Comments

  • Greg
    Greg
    1Password Alumni

    Hi there @Mids,

    Thank you for reporting this! This is a serious issue and we need to investigate.

    Please share a Diagnostics Report from your PC, where you bumped into these focus troubles. Here is how you can do that:

    Sending Diagnostics Reports (Windows)

    Attach the Diagnostics Report to an email message addressed to support+windows@agilebits.com.

    Please do not post your Diagnostic Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your report in our inbox.

    You should receive an automated reply from our BitBot assistant with a Suapport ID number. Please post that number here so we can track down the report and ensure that this issue is dealt with quickly. :)

    We will be looking forward to your reply, so we could get to the bottom of this together.

    Cheers,
    Greg

  • Mids
    Mids
    Community Member

    Report sent! The support ID is [#ETV-98643-898]

    Thanks.

  • Greg
    Greg
    1Password Alumni
    edited September 2017

    Hi @Mids,

    Found it! We will take a look at get back to you via email. Thank you! :+1:

    ref: ETV-98643-898

This discussion has been closed.