changed master password, but program on macbookpro only opens with old password

new master works on synced iPad. There is a primary vault. Separate from that is a family vault. Then personal and shared below that. iPhone touch id works.

1Password Version: 6.8
Extension Version: 4.6.9
OS Version: 10.11.6
Sync Type: none
Referrer: forum-search:problem changing master password


  • BenBen AWS Team

    AgileBits Team Member

    Hi @chernobog,

    If a Primary vault exists on a device then the Master Password for that vault will unlock 1Password on the device, rather than your Master Password.

    In most cases when moving to a 1Password membership we recommend moving any items from the Primary vault into the Personal vault and then deleting the Primary vault.



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