New account with credit card information

I signed up for a new family account using my credit card, but i couldn't find the secret key to sign in. After some research I found that i had 2 loggin secret key (a personal and one Linked to the family account) I already made an account in the past with the same email address and found back my personal secret key. But can't login in family account. So I wanted to create a new one but I want to be sure I will not be billed for the old one. Is it possible to remove the credit card details linked to this account ?

Thanks a lot



  • FrankFrank

    Team Member

    Hi capi - Thank you for contacting us. I noticed you sent us and email as well, let's continue the conversation via email so we can better assist you. I look forward forward to hearing back from you soon.

    ref: BML-11329-167

  • Thanks for the help by mail. My problem is solved.


  • FrankFrank

    Team Member

    You're very welcome! I'm glad everything worked out :wink: Please feel free to reach out to us anytime, we're always here for you. Have a great weekend.

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