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I forgot my password to my account and have nothing in the account and was charged

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grayisbae
grayisbae
Community Member

Hi,I know that this is my fault but I was charged $35 for this and I have no desire to use it, but I can't access my account to change it because I forgot my master password. Any way I could get my money back/ not get charged again?
Thanks


1Password Version: Not Provided
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Referrer: forum-search:forgot password and was charged

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  • Hi grayisbae - Thank you for contacting us and I'll be happy to help. Since we will be discussing specifics relating to your account, it's best we continue the conversation via email. When you get a chance, reply back to the email I sent over and we'll get this squared away for you :smile: Talk to you soon.

    ref: MZM-68647-846

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