login form that doesn't get filled

Options
haraldwithtwoehs
haraldwithtwoehs
Community Member
in Browsers (Edge, Chrome, Firefox, etc.)

Sorry if there's a separate thread where you're collecting these, I couldn't find it.

https://help.teksavvy.com/hc/en-us/signin?return_to=https://help.teksavvy.com/hc/en-us/requests/984803

selecting my login in the Chrome popup and clicking "Fill" does not fill the login or password fields.

help.teksavvy.com is a zendesk.com site behind the scenes, so it's possible that 1Password is refusing to send credentials to the "wrong" domain?

1Password Version: N/A
Extension Version: 0.8.6
OS Version: Arch Linux; Chrome Version 62.0.3202.18
Sync Type: Not Provided

Comments

  • beyer
    beyer
    1Password Alumni
    edited September 2017
    Options

    Hey @haraldwithtwoehs,

    Thanks for letting us know.

    help.teksavvy.com is a zendesk.com site behind the scenes, so it's possible that 1Password is refusing to send credentials to the "wrong" domain?

    This shouldn't be the case. I'll take a look and see if I can reproduce your filling issues on this site. We have some updates to our filling logic coming out very soon which should help too.

    --
    Andrew Beyer (Ann Arbor, MI)
    Lifeline @ AgileBits

This discussion has been closed.