1Password hangs each time I copy a field (Windows Clipboard issue)

kkkkkkkkkkkkkk
edited September 2017 in 1Password 4 for Windows

When I try to copy(click to a red circle) will result in a hang for 2-3 minutes.

Exceptions.(My default Windows language is japanese)

AgileBits.OnePassword.AppHost
error copying to clipboard

System.Runtime.InteropServices.COMException (0x800401D0): OpenClipboard に失敗しました (HRESULT からの例外:0x800401D0 (CLIPBRD_E_CANT_OPEN))
   場所 System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
   場所 System.Windows.Clipboard.Flush()
   場所 System.Windows.Clipboard.CriticalSetDataObject(Object data, Boolean copy)
   場所 System.Windows.Clipboard.SetDataInternal(String format, Object data)
   場所 AgileBits.OnePassword.AppHost.<>c__DisplayClass6_0.<<CopyToClipboard>b__0>d.MoveNext()
   場所 C:\code\opw\AgileBits.OnePassword.Desktop\AppHost.cs:行 99

1Password Version: 6.7.457
Extension Version: Not Provided
OS Version: Windows 10 15063.608
Sync Type: Not Provided

Comments

  • MikeTMikeT Agile Samurai

    Team Member

    Hi @kkkkkkk,

    Thanks for reporting this.

    This isn't a bug in 1Password, it's a Windows issue where your clipboard couldn't be modified by 1Password to copy the data.

    1. Do you use any clipboard managers on your computer?
    2. Does this hanging issue happen each time you copy something or is it intermittent?
  • @MikeT

    Do you use any clipboard managers on your computer?

    No, I don't use clipboard manager.

    Does this hanging issue happen each time you copy something or is it intermittent?

    It is not each time.
    this irregularly happens.

  • MikeTMikeT Agile Samurai

    Team Member

    Hi @kkkkkkk,

    Can you give an estimate of how often it happens, once an hour, day, week?

    Would you say if you try again, it works fine instantly or does it keep hanging for like a few minutes and then back to normal?

    Does it happen more often after a specific event, like 1Password unlock, waking up a computer or anything like that?

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