Recovering data after lost master password

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cmbubner
cmbubner
Community Member

Morning All,

I am sure this has been answered previously however I can't seem to find it. I have lost my master password and want to know if I start a new vault can I recover the data from the old vault some how?

Thank you


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Comments

  • @cmbubner: It's unlikely. If you're able to access your data anywhere (say, via Touch ID), you can create a new vault or account and migrate your data using the device you can access. If you do not have access to your data anywhere due to the lost Master Password, your best bet for recovery is just to guess. :frown: Sorry!

  • cmbubner
    cmbubner
    Community Member
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    Thanks

  • bundtkate
    edited November 2017
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    @cmbubner: It's no problem at all. Sorry I don't have better news for you. For what it may be worth, we have published a troubleshooting article with tips for Master Password recovery here. If you haven't already given it a look, it's worth trying before giving up. :chuffed:

    ref: CZN-56289-388

  • cmbubner
    cmbubner
    Community Member
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    Thanks

  • AGAlumB
    AGAlumB
    1Password Alumni
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    We're here if you have any other questions. :)

This discussion has been closed.