I'm trying to install on new iMac. Won't accept master password. HELP
No matter what I do, the app won't accept the master password on a brand new iMac. The app works fine on my other machines. HELP!! MacOS 10.13.
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Comments
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Welcome to the forum, @alanzemel - sorry to hear you're having troubles with 1Password not accepting your Master Password on your shiny new iMac. Can I ask: on your other devices, how are you syncing 1Password? Dropbox? iCloud? a 1password.com account?
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Could there be a keyboard mismatch? Symbols, in particular, may use different codes in different keyboards.
I am thinking, for instance, that you might normally use a UK English layout for the keyboard, but the new machine might be set to US English.
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Happens to me all the time! Definitely something to consider.
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