To protect your privacy: email us with billing or account questions instead of posting here.

1password won't let me start my free trial

When I try to start my free trial I click on the yearly payment method and then click the try for 30 days button but nothing happens after that. It doesn't go any further than that.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 10.12.6
Sync Type: Not Provided
Referrer: forum-search:1password won't let me start my free trial

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @jbulthuis1219: Unfortunately without some basic information it's hard to say what might be going wrong and how we might right it! Please tell me the 1Password and browser versions you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action:

    Find your version

    The more information you can give, the better. Could you please clarify what you're seeing? If it's simpler, take a screenshot of this. To include it in your reply, simply click the document button in the top of the comment field, and select the file you wish to share:


     
    Just be sure not to post anything sensitive, as this is a public forum. Thanks in advance! :)

This discussion has been closed.