Trying to use WLAN on windows to sync, it keeps asking to download bonjour even after it's installed

I install bonjour but when I try and relaunch WLAN it tells me to install bonjour again.


1Password Version: 4.6.2
Extension Version: .626
OS Version: windows 10
Sync Type: WLAN
Referrer: forum-search:bonjour

Comments

  • MikeTMikeT Agile Samurai

    Team Member
    edited November 2017

    Hi @cameronhester,

    Thanks for writing in.

    Have you rebooted your computer yet? Bonjour requires a reboot sometime before it can start working.

  • Hi MikeT,

    Yes I've tried restarting the computer multiple times after installing/ removing bonjour. Using some troubleshooting steps I tried to find it inside the services list and it was not there.

  • MikeTMikeT Agile Samurai

    Team Member

    Hi @cameronhester,

    Just to be clear, you don't see this one, right?

    That service has to be installed and running before 1Password could work with it.

    Do you have any anti-malware solution that could be blocking the installation of the Bonjour service?

  • Hi MikeT,

    Thank you! Malware Bytes seemed to be blocking the install. Everything has been resolved.

  • MikeTMikeT Agile Samurai

    Team Member

    Awesome, thanks for letting us know and you're welcome!

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