1password extension not working in safari on macbook pro

ogione
ogione
Community Member

Hello! I've been unable to use the Safari extension for 1Password on my new MacBook Pro. Running 10.12.6 Whenever I click the extension button in Safari it opens a new tab, then the 1Password app flashes and crashes / restarts. The extension is never able to successfully connect to the 1Password app.

What can I do to get this working again?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @ogione: Thanks for reaching out. I’m sorry for the trouble! Unfortunately without some basic information it's hard to say what might be going wrong and how we might right it! Please tell me the 1Password, browser, and extension versions you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action:

    Find your version

    The more information you can give, the better. Thanks in advance! :)

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