Wow.. Brand new user as of yesterday and I was in love, but now I'm frustrated as all get out. I installed on my iPhone, started the trial. Then I went and changed my subscription to an annual subscription, and the site told me my trial would run through to Dec 27th, and then I would get billed. I liked the app so much, I tell my wife about it, we want to used Shared Vault feature, so I decide to see what I need to do to convert to family plan. Except, there's no option for that in iTunes Subscription management. FAIL. So, then I research, and based on my understanding of the FAQ, I need to login to 1password site, click "Guests" and then "Invite" and upon acceptance, I would assume I'd have the option to convert to "Family" account.. Except, there is no "Guest" options or "Invite" Options, anywhere in my browser portal to this app. I've looked EVERYWHERE!! I see videos, FAQ,Blogs show that the UI should have this option, but mine does not. So, I've now wasted 45 minutes trying to figure out how to pay you guys more freaking money and add users, and I can't. It's like I'm trying to fly to Mars here, WTH is so hard about this?? !! I'm so frustrated now, I'm considering forgetting this stupid product altogether.. Can someone please tell me what the heck I need to do to invite my wife and convert my account to a family account? SHHEEEESSSHHH!! This should not be Rocket Science!!!!!
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided