Browser extension on 1Password mini in readonly mode

sebforum
sebforum
Community Member
edited December 2017 in Mac

Hi,

I installed 1Password from AppStore in Dec-15 and 1Password Mini and browser extension are in read only mode.
1Password request to pay 60- to get it functional. Do I have to pay again ?

Could someone have an idea on this issue ?

Thank you.
Seb.


1Password Version: 6.8.5 #685003 built Dec 14 2017
Extension Version: 4.6.12
OS Version: 10.13.2
Sync Type: iCloud

Comments

  • @sebforum,

    From the log you pasted it looks like you first acquired the App Store version with 6.7. Did you previously purchase 1Password directly from us? If so then you will need to install from our website directly https://1password.com/downloads The Mac App Store version is not allowed to recognize our license files due to the rules of the App Store.

    Rudy

  • sebforum
    sebforum
    Community Member

    Hi,

    Yes I bout 1Password 3 and 4 from your site but I did not install them for a while as iCloud sync is not supported. To get it working I had to buy 1Password from App Store.

  • @sebforum,

    Did you purchase it with a different Apple ID then the one you were using just now? I ask because the log you pasted showed that the first download using the Apple ID occurred with 1Password 6.7, which was released after 1Password changed from a purchase to a free app with in-app purchase to unlock functionality.

    Rudy

This discussion has been closed.